This review presents the measures employed in the assessment of knowledge quality in the existing literature. It aims to identify the key determinants of knowledge quality in Open Educational Resources (OER). The quality of knowledge gain from the content available in OER is of key concern for this study. This review conduct a detailed analyses of the dimensions measuring Data Quality (DQ), information Quality (IQ) and Knowledge Quality (KQ) in studies ranging from research in eLearning, information system, knowledge and information management, and data warehouses. In subsequent section the Knowledge Quality Pyramid (KQP) is proposed to show the need of content quality to achieve the knowledge quality in OER. The findings reveal that there is an evident lack of research in measuring knowledge quality in OER. Furthermore, researchers’ repeated use of the DQ and IQ dimensions to measure KQ has failed to develop a reliable KQ measure. It could be useful for the conceptualization and measure of knowledge quality in various environments, including eLearning and IS systems.
Journal or Publication Title
Proceedings of the 2nd Regional Symposium on Open Educational Resources: Beyond Advocacy, Research and Policy ( 24-27 June 2014; Penang, Malaysia)
Review of eLearning knowledge quality dimensions: concepts and measurements
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Review eLearning
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