http://swrc.ontoware.org/ontology#Misc BIS 301/05 Data Warehousing and Knowledge Management course guide en Data warehousing and database concepts Dimensional modelling and data staging OLAP and data mining Data planning and management Data,CRM and knowledge management Wawasan Open University Data warrehousing Knowledge management This course guide introduce the data warehouse and its architecture as well as to the relevant analytical tools and method. Unit 1 introduction to data warehousing and database concepts provides an overview of core subject matter of this course and the dwells into some foundation database concepts. Unit 2 is on dimensional modelling and data staging. Unit 3 focuses on how business users could interact with the data warehouse. Unit 4 on data warehousing planning and management take a look at strategies and considerations required. The last Unit is data warehouse, CRM and knowledge management explores how data warehouse is used to support CM and KM application. Printed Wawasan Open University